Sales Person (Sales Executive) Policy

This document defines the official roles, responsibilities, working process, discipline, and data rules for all Sales Persons at Riseup. Following this policy is mandatory.

1. ROLE & RESPONSIBILITY

A Sales Person is responsible for contacting assigned leads, understanding seller requirements, explaining Riseup services correctly, and closing deals professionally.

2. DAILY WORKING PROCESS

Contact leads immediately after assignment
Use professional and approved communication only
Understand seller business before pitching
Explain only approved plans and pricing
Do regular follow-ups until closure

3. CONTACT SAVING & DATA POLICY (STRICT)

Every seller contact must be saved (interested / not interested / follow-up)
No contact should be deleted under any condition
All contacts and WhatsApp data must be saved on company email only
Personal Gmail, iCloud, or phone backups are not allowed

4. WHATSAPP & OFFICE GROUP RULES

Office groups are for work communication only
No personal chats, jokes, memes, or forwards
Maintain professional language at all times
No arguments or complaints in office groups

5. WORK DISCIPLINE & BEHAVIOUR

Follow office timing strictly
Be respectful to TL, seniors, and colleagues
No loud talking, misbehaviour, or attitude issues
Professional behaviour is mandatory

6. REPORTING & ACCOUNTABILITY

Daily work report submission is compulsory
All lead status must be updated honestly
False reporting will lead to strict action

7. LEAVE & ATTENDANCE RULES

Maximum 2 leaves allowed per month
Leave without approval is unauthorized
Repeated absence may impact role and incentives

STRICT WARNING: Data misuse, contact deletion, fake commitments, unprofessional behaviour, or violation of company policy may result in *fine, incentive hold, role termination, or removal* as per management decision.

Issued by Management – Webcrown Technologies